Bought a NaDula professional hair dryer that worked flawlessly for weeks, but recently it began shutting off mid-use and felt too hot to touch. I reported the problem via their online form but didn’t hear back, and I’m wary of keeping it near anything flammable. Anyone ever experienced sudden overheating and eventually got assistance or a replacement? Curious which detail sparked a resolution.
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Curious whether overheating was a known issue, I took time reviewing personal reports over at https://nadula.pissedconsumer.com/review.html . What stood out most were the cases where users listed exact purchase dates, included clear photos of the unit, and described how many minutes into drying the problem occurred. So I submitted a note using that structure, also adding a short video of the motor stopping during use. Just over a day later, a representative offered return instructions and a product replacement option. Being specific about the malfunction timeline and attaching visual proof appeared to lead to that response without delay.