Received an outfit from Duvalfits but it fit entirely wrong—shoulders too tight, waist too loose—even though I carefully followed the size chart provided. I reached out via their contact form requesting help, but no reply came through. Has anyone else experienced misleading sizing and eventually received guidance or an exchange? I’m interested in what information prompted their team to respond.
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I've been there with other brands – sizing charts that's not my neighbor can be so misleading. The lack of response is the biggest issue here.