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Ancestry DNA Kit Activation Issue

Got my Ancestry DNA kit and followed the activation steps, but when I entered the code, it said it was invalid. Double-checked everything, and I’m sure I typed it in correctly. Just wondering if this happens often and if there’s a way to fix it without having to get a replacement?

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I’ve been going back and forth on this, so your post helped me get a clearer picture. Appreciate the explanation.

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