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Uplifting Quotes

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Alex Newman
Alex Newman

Tumi Warranty Repair Took Longer Than Expected

Sent my Tumi bag in for a warranty repair after the zipper started giving me trouble. Got the confirmation that they received it, but weeks have passed with no update. Wondering if their repair process usually takes this long or if I should check in for a status update.

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Thanks, your response helped make things more understandable. I’ll take your suggestions and go from there.

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